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Kreatively Kenz Co

RTS fall crew

RTS fall crew

Regular price $25.00 USD

Regular price ~~$35.00 USD~~ Sale price $25.00 USD

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RTS fall crew

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contact us

please email us at

kreativelykenzco@gmail.com regarding any issues or questions about your order

Return policy

Due to the nature of our business and everything being custom made we accept NO returns and do not offer refunds unless something is wrong on our end.
Please reach out if you have any issues before trying to issue a return.

Terms

Were made to order and have a turnaround time of 21 up to 30 BUSINESS DAYS (not including holidays or weekends), see banner for updated Turn around times.

No cancellations.

Understand, we post updates to help communicate details and have many options available for communication. Our chat box is here. Via our social media, chat options, and updates are posted often across.

We appreciate your business and understand at times things happen, or don't work out as planned. We do not offer refunds, due to being custom and made-to-order. We understand there are instances where refunds may be entitled to due to defects. This is what will be needed to see if you are eligible for a refund, but is not guaranteed:

1. We require your order number, or invoice number to locate the purchase. You MUST email us at: KreativelyKenzCo@gmail.com

2. A photo of the item(s) and a description of defect.

3. You must contact us within 2 calendar days, of receiving the purchase based on the delivery date from tracking #.

4. It must not have been washed, dried, or worn.

5. A member of our team will be in contact with you and address any concerns.

Please do not send your purchase back without contacting us first. We may issue you a new item, a partial refund, or a full refund instead. Purchaser is responsible for shipping costs unless otherwise informed by our shop. It is up to our discretion if a refund is to be given.

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